Contact Us
Warehouse Dispatch Update (23/12/2025)
Despite a high volume of orders:
- Mainland UK Standard delivery orders placed Sun 21st before Midday
- Mainland UK Next day orders placed Mon 22nd Dec before Midday
WILL be dispatched with Royal Mail 24hr in time for pre-Xmas delivery
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The quickest way for us to resolve any issues is to follow one of the four 'Query' options below and your request will be passed to the person best placed to deal with it.
Our Opening Hours can be found on our Shop page, and we have a very useful list of FAQs that might help with your query.
We also have detailed information about Deliveries & Returns that might be of help.
To view information of your previous website orders you can use the 'Track Order' option, below.
If you are looking to identify, or match, a glass that you currently own, our Riedel Glass Search & Compare Tool is a good place to start.
If none of the options are appropriate please complete the 'Contact Us' form or view other ways to contact us at the bottom of the page.
Please note that the form below gives automated responses, but rest assured, this process is purely to ensure the right (real) person will be notified of your enquiry, if needed, and handle it once we've collected the relevant information.
Find your nearest The Riedel Shop / Art of Living branch
Post to us: The Riedel Shop, 40 Ormside Way, Redhill, Surrey, RH1 2LW
Please use the options above for customer enquiries, otherwise during opening hours, you can call us for enquiries on 01737 222682.
